We embarked on a journey to transform West Fraser's online presence, guided by our core principles of clarity, action, and purpose. Our first step was to conduct a thorough analysis of the existing website, identifying pain points and opportunities for improvement. We delved deep into the needs of West Fraser's diverse audiences, understanding their online behaviours and information requirements.
Armed with these insights, we crafted a comprehensive strategy to revitalize the website's architecture, content, and design. Our approach centred on simplifying the navigation structure, making it intuitive and user-friendly for all audiences. We also prioritized enhancing the site's SEO, ensuring West Fraser's online visibility and reach were maximized. Finally, we implemented accessibility best practices, making the website inclusive and welcoming to everyone.
Based on our findings, we developed a new information architecture that prioritized clarity and ease of use. We reorganized the site's content, simplified navigation, and implemented a user-friendly search function.